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An EAP provides telephonic and in-person support for employees coping with life stressors that interfere with job performance and well-being. EAPs give employees and their families a confidential means of getting professional help to manage personal issues and strike a balance between work and family obligations.
A workplace study showed that employees' performance improved 50% after supervisors referred them to the EAP.

Source: Study conducted at Chevron as cited by K.R. Collins in EAPA Exchange, 1998.