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Supervisor's Guide
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The Supervisor’s Guide is a complete manual to help managers and supervisors learn how to identify and manage employees having job performance problems, and use RMC’s EAP and Work/Life Program effectively.
Click the links below to see a few sections of the Supervisor’s Guide. Each organization has a customized guide so it is important to review your particular organization’s guide for managers and supervisors. Please contact your human resources department or call the EAP at 800-332-7998 to obtain a copy of your Supervisor’s guide.
EAP as a Resource for Supervisors
Holding the Performance Discussion
UCLA research indicates that 93% of leadership success comes from trust, integrity, authenticity, honesty, creativity, presence and resilience. Only 7% comes from intellect.

Source: Cited in Cooper and Sawaf, 1996