At RMC, we believe that the effectiveness of our programs reflects how well we understand our clients – and how well they understand us. That’s why we work hard to become an integral part of our client organizations and understand their unique needs. We build partnerships with human resources departments by: Conducting organizational culture survey interviews to better understand the unique needs and factors that may affect EAP access in client organizations; Developing written EAP policy and procedures that are integrated with the organization’s human resource policy; Working with human resources and senior management to ensure efficient and effective management of the EAP; Conducting presentations for senior management, supervisors and other leaders to establish support and understanding about the program; Educating employees about the EAP and encouraging usage; Training supervisors and management about recognition, intervention and EAP usage in job performance problems; Enhancing and maintaining program quality by seeking feedback through a variety of methods; Providing EAP utilization reports documenting the number of employees using the EAP within the reporting period, types of support needed, and analyses of utilization trends. Home | Employees & Family Members | About Our Services | Managers & Supervisors About Us | Employment | Contact Us © 2008 Resource Management Consultants, Inc. All Rights Reserved.